Author Topic: It's Taking A Long Time To Upload An Image For Cropping  (Read 1026 times)

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Offline Greenguy

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It's Taking A Long Time To Upload An Image For Cropping
« on: November 08, 2017, 02:20:12 PM »
Shared / VPS / Dedicated server: Dedicated

Script Version: 1.1.0-SS
PHP Version: 5.3.29
MySQL Version: 5.1.73

Have you tried the server test script:
If yes, results (all passed, some issues (if so what?)): No (Don't know what this is)

Have you modified any code yourself: No
If yes, briefly describe changes: NA

Link to site: http://www.pornluv.com/ (and 67 other domains)

Description of issue: 2 days ago we noticed that, after adding a gallery by hand & going to upload an image to crop for the preview thumb, it sometimes (more often than not) takes 30-40 seconds or times out (where it used to be basically instantaneous).  Usually the browser window (Chrome) shows nothing other than the circle spinning in the top left, but sometimes it does show "Uploading (0%)" on the bottom left of the window.  I know it's not an issue on my end, as my partner is experiencing the same issue.  We're also not in there at the same time, so it's not like we're stepping on each other's toes.

I ran the Database Repair And Optimize function in the Database ---> Tools area & it came back "The database has been repaired and optimized successfully".  Then I asked our host (Mojo) to look into it and seeing as it's a randomly occurring issue, they were not able to duplicate it.  They did increase php's max execution time,  ran a mysql check of the databases (no issues found), restarted apache / mysql, and cleared the cache directory.

I searched in here for a couple of terms ("upload", "times out", "timing out", "crop". etc.) but I didn't see anything, so here I am asking for help :)

Has anyone else experienced this problem?

Unofficial JMB Support Forums

It's Taking A Long Time To Upload An Image For Cropping
« on: November 08, 2017, 02:20:12 PM »


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